So good things - the overall place seems well designed and the BA lounge is nice (although the music is too loud).
Bad things - the bookshops - there is a small Smiths and a couple of the Irish chain "Hughes and Hughes". They are too small and the selection is uniformly terrible - absolutely useless. Stanstead is much better served, for example, with its larger Smiths and a Borders land-side and air-side.
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